We Are Open! Thanks For Your Support + Stay Safe 💜

FAQ

**CORONAVIRUS UPDATE**

We're working hard to get orders to you as soon as we can, but in order for our team to keep to safe social distancing, there are going to be some delays. Also, the postal service is struggling a little with the increased demand, so that'll add a few days to your delivery time.

So if you're not in a rush and happy to wait longer for your order to come, we expect you'll receive it in the following timeframes:

UK: 2-3 weeks
Europe: 3-4 weeks
Worldwide: 4-5 weeks

Thank you for your support! x

 

Our friendly support team are ready and waiting to help with any queries you have - just email hi@thespark.company for a speedy response

Here's some frequently asked questions in the meantime: 

What countries do you ship to?
We ship worldwide!

Although keep in mind that countries outside of the EU may add customs charges that are sadly outside of our control, so it's worth checking this out before you purchase to avoid an unpleasant surprise! 

How fast is your turnaround time?
Typically we'll freshly print your item and dispatch it within 3-5 business days 

Can I trust these Spark ppl?
Our checkout uses Shopify Payments and Paypal, for 100% secure and safe transactions. We want you to love your items, so if anything you buy isn't perfect, just let our friendly support team know over live chat and they'll do everything in their power to fix the problem or give you a full refund

How long will my order take to arrive?
We need 3-5 days to freshly print your item, and then once dispatched, you can expect your order within:
• 1-2 business days - UK
• 3-5 business days - Europe
• 2-4 business days - USA

How much does shipping cost?
Shipping costs vary based on location and the size of your order. The table below summarises costs for our most popular locations and order types. If you have any specific requirements, just drop us an email.

Should I go on a diet?
No, you're perfect

Are your products ethically made? 
Abso-fucking-lutely. All of our tees are produced in a W.R.A.P Gold certified facility (NO sweatshops, NO child labour)

How can I help a girl out today?
With every purchase, SPARK is able to donate desperately needed sanitary supplies (tampons, pads, liners) to shelters and drop-in centres for those who can't afford to buy them. This will help homeless or refugee women and girls during an especially difficult time of the month.

Have more questions? 
We're here to help! Find the live chat icon to the right of the screen -->